I bought night one directly but night two through a reseller on Vivid Seats who transferred me the tickets. I'm confused bc it sounded like Ticketmaster would issue THEM a refund. I just got this from Vivid Seats, I guess I'll be calling them:


  1. By default, we have automatically credited your account with a Rewards Cash voucher worth 110% of the cost of your original order, including fees. This credit is now available in your Vivid Seats account and can be used for a future ticket purchase to any event on our marketplace.
  2. In lieu of the voucher, we’d also like to offer you the option to request a cash refund by contacting our Customer Service Team. All cash refund requests must be made within 21 days.