Quote Originally Posted by mason View Post
I've been a long time lurker on this board and I've decided to register and post because I know TR skims these from time to time. I wish his website would offer shipping through someone other than UPS, especially for international orders (I'm in Canada). They charge bullshit "brokerage" fees. Charging for filling out paperwork? That's your JOB, the shipper PAID FOR THAT, if you don't charge enough for someone to do that CHARGE THE SHIPPER THE ACTUAL COST. I'm positive they only do that to look artificially cheaper. Assholes.

Also, Livenation decided to put a $800 value on my Bad Witch deluxe bundle + Vietnam soundtrack, so now I'm stuck paying 2.5x the taxes, unless I can get Livenation to understand that it's their fuckup. I'm not looking hopeful as this is the canned response I got from them:

"Unfortunately, international orders can be tricky due to customs. Sometimes customs will charge a fee on packages and we don't have any control over it. I sincerely apologize! We appreciate your support for the band!"

Morons.

Thanks for reading about my frustrations. Continue on with your day of being outraged at problems much more serious than mine.

Well that sucks. What a bunch of BS (from them, not you). I order quite frequently from NIN.com and have never been charged customs or any brokerage fees (that I can recall).

And strangely enough, my Bad Witch deluxe package says on the UPS site that it has been transferred to USPS for shipping and delivery, which is good news for me because that means it'll go thru Canada Post, who I hate way less than UPS/DHL/FedEx.
Mainly because USPS/Canada Post tend to avoid pre clearance for customs on ground delivery, meaning that it is highly unlikely I'll get any duty applied to my order. It'll be left up to customs and I'd say they only review and apply duty to 1/3 packages I order from the USA.