Originally Posted by
magval
Not going to bother reading through 62 pages of negativity, but I wanted to let any other lurkers know that I ordered NTAE, Broken, Fragile and TDS LPs on the 15th of August from the US store for delivery to the UK, and they arrived today in perfect condition, sleeves and all, and very well-packed. This was after receiving a tracking email on the 23rd and the parcel passing from the US through Germany before arriving here with Parcelforce.
Even with a customs charge of £33, I saved £11 ordering from the US when the UK store was sold out of everything, so that's worth bearing in mind.
Customer services were prompt and pleasant when I contacted them.
Hope you all get sorted out, honestly, but it's a little claustrophobic in here with all the hyperbole. Rest assured folks, Sandbag's not all it's made out to be. Couldn't be happier with the service in any way.