Ah, Corporate America... Never fails to disappoint. Let me guess, you'd call that number, get kicked around to a few "representatives" (all of whom have no fucking clue what you're talking about), then it'll eventually end something like this:

Chad (disgruntled BB phonejockey): "Yeah, I'm not sure I know what you're talking about."
Howling: "It was advertised all over the place before the album came out!"
Chad: "Is it advertised now?"
Howling: "No, but we were told there would be a code inside CD packaging..."
Chad: "Did you check the package?"
Howling: "How else would I know it's not there?!"
Chad: "Sorry, dude... can't help you. If it's not advertised anymore, maybe the interview isn't up anymore."
Howling: "IT WAS NEVER UP!"
Chad: "Yeah, I don't know much about computers or whatever. Have a good day, dude! Good luck with finding a code!"
*click*

we should get on a bus and go into a basement for an interview session like charlie rose at a big round table.

Well it did say "while supplies last"...



So nobody at all got theirs? Lame.

Has anybody at the Spiral said anything about this trying to get Trent's take on it? Maybe he'll leak it to us, he seems to be good at that lately.

I shoulda went with Hot friggin Topic...

This is ridiculous.

Y'all aren't gonna fucking believe this shit. I called the above #, selected option 2 to speak to someone who will direct my call, spoke to some fucking Lurch-sounding guy, who promptly connected me to...a voice recording saying, we're sorry, you cannot be connected at this time, please call the toll-free number again.

Call # 2...cross your fingers and toes.

EDIT: So far, so good, at least it rang through this time...currently on hold.

EDIT 2: Talked to some rasta-sounding guy (ya mon), explained the situation, he put me on hold briefly, then told me to expect an email shortly (who knows when the hell that is) from the Promotions department about how to donwload the 10-minute interview. I'm not getting my hopes up, but I am definitely more encouraged than I was. I'll post any info. as soon as I get it.

Did either of those phonecalls go anything like the transcript I posted earlier? Oh, I do hope so!

So... not only do you have to pre-order the album to get the interview... You've also got to run the gauntlet of mentally deficient phonejockies, suffer their horrid hold-muzak, then hope beyond all hope that you'll actually hear something soon?

AWESOME!

To hell with the government, let's go after Best Buy.

really glad i went w/ hot topic on the preorder deally... got a cool AIR patch and a shirt for $10. no bad. feel bad for you BB fuckers though.

if you dont hear from them Howling i' give em a call. just to fuck with them. maybe if we bombard these assholes they'll put out what you guys payed for...

thanks
jojones88

I say that everyone who pre-ordered from Best Buy, and actually gets the interview, should keep it to themselves!

I mean... you guys aren't sharing your fancy-shmancy patches or t-shirts (which wouldn't fit my fat ass anyway), so why should we share our interview with you?!

If only I wasn't so damn quick to share my love for NIN... Tis my weakness, I s'pose.

Everyone keeps mentioning a 'pre-order'. I was in the store on April 17th, and the sticker for every cd had "Exclusive 10 Min Interview with purchase". Still what a bunch of crap.
I gave my tainted BB copy away and purchased the album from Hot Topic. Cool shirt. Cool patch. I'm happy.
Also, I found that the Hot Topic cd's were better packaged. The BB cd's had creases and folds on the edges of the digipak.

WHO GOT A PATCH WITH THEIRS?

i got one- go to hottopic. 10 bucks and an AIR flag patch inside. and if u buy it there u get a nin shirt for 10 bucks too.

Well, that reply was rather... pointless. "Maricel" pretty much told you that you could contact them, as a response to you contacting them. Way to dance around the issue, Maricel! You should be beaten up by Trent's manly voice for ten minutes, for this error.

well the actual sticker didnt say 10 minute interview, but my digipack was a bit ugly too.

I am reading this, I am drunk, I don't want to search. What is the freakin Best Buy customer support e-mail? I did not buy my copy there but this just sucks for all of you who did. We should all e-mail them tomorrow(Sunday) with a complaint. EVERYONE IN THE FORUM NO MATTER WHERE YOU BOUGHT YOUR CD!

I bought two copies of these at BB (1 to listen to and abuse, the other to collect). I am returning the one I didn't open and wish I could return the one I did. I paid with store credit but if I knew there was no code inside I would have got El-P or something. Paid $2 more than Hot Topic for nothing.

And I'll repeat the instructions for downloading the interview for those that don't want to read through all the pages:

Just go to www.BestBuy.com/nineinchnails. They give you the code (NINBBVID2007) on the webpage. Download as many times as you like.

Wow thats curious, as of this morning (Sunday) the bb NIN page says (Sorry, the page you have requested is unavailable.

this is fucked up!

i want the full 10 minutes!!!!!

This guys instructions work. He just got the URL wrong. He accidentally added a period to the end of it. The working URL is....
www.BestBuy.com/nineinchnails

sure this is great, 4 minute FREE video, we were proimised a 10 minute video with an exclusive code inside of the cd....

TR needs to leak this.

It isn't fair to leave us with "something much larger" and not go into any detail.

Revolt!!!!